We support your customer-centered digital innovation in sales, marketing and product management.
We identify and develop the strategic key factors for your corporate success using the business model logic. That’s how we help you to better satisfy your customer’s needs.
Strategy consulting services
Customer Experience Management
Mag.a Ursula Marek
„Innovate and pulling out all the barriers and blockers is what drives me most.“
Mag. Dominik Lindner
„Being focused, setting clear priorities and getting things done is important to me.”
Keeping Up to Date!
Satisfied customers are the best reference
We support you too:
You can rely on our in-depth expertise of applying the right methodology to your business needs.
At a glance
Our competitive edge
Extensive experience and knowledge in the area of industrial manufacturing and non-profit management
Experts in digital business modelling
Longstanding expertise in international
At a glance
understanding your type of organization
fast and focused execution
As guiding principle we believe that any technology must meet customer needs to create value. If not it might turn into a threat on customer relationship. The Smart Dolphin Approach leads to success in 3 steps:
identify customer’s needs
Desire and emotion form the basis
Innovative ideas, desire, expectation, concern and fear in your customers’ mind need to be surveyed unbiased and method-based. A structured analysis enables further processing.
Customer needs as main criteria
For a reason any application should meet customer needs. Technical expertise considers state of the art and trending innovation.
create a value proposition
Wise investment as guideline
The deployment of technology can deliver value proposition, which results in targeted allocation of resources, growth and revenue. Experience and know how secure smart investment.
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